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FAQ

Got questions? We've got answers! If there's something you're still curious about please Contact Us – we love hearing from you!

Seaweed Straws

Is there any plastic or harmful chemicals present in the Seaweed Straw?

No, our Wavy Seaweed Straw is crafted from seaweed and comprises 100% food-grade materials. It is entirely free from plastic, harmful chemicals, and PLA.

How should I properly dispose of a Seaweed Straw?

For optimal disposal, we recommend composting the used Seaweed Straw. You can place it in your home garden compost heap or designated public compost (food waste) bins.

If I dispose of a Seaweed Straw in regular waste bin, will it still biodegrade?

Certainly. Our Wavy Seaweed straw naturally decomposes in various environments, even within conventional waste systems. However, to ensure the sustainable cycle of our products, optimal results are achieved when they are composted, transforming into a nutrient-rich material for the soil.

Does cultivating seaweed have negative impacts on the ocean or marine ecosystems?

Not at all. In fact, seaweed farming has a positive impact. It contributes to ocean restoration without using freshwater, fertilizers, or chemicals. It's regenerative, enhancing the local coastal ecosystem, improving shoreline health, water quality, and providing vital habitats for marine life, while also supporting local economies.

Is the seaweed straw safe for the ocean?

Yes, our Seaweed straw is mainly composed of seaweed and natural, food-grade ingredients. If, by chance, a straw ends up in the ocean, it doesn't harm marine life. However, we strongly discourage disposing of any kind of waste in the ocean under any circumstances.

Is it safe for children to use the WavySent Seaweed Straw?

Certainly! The WavySent Seaweed Straw is not only safe for children but also designed to be gentle on the lips, ensuring a smooth and enjoyable sipping experience without the risk of snapping or causing any harm.

Shipping, Delivery & Returns

How long does my order take to get dispatched?

All orders placed before 2pm will be dispatched on the same day.

Orders placed after 2pm will get shipped off the very next business day.

How long will my order take to arrive?

All UK mainland orders come with free standard delivery, so you can expect your order to arrive in 2-3 business days.

*Please note that we will always do our bit, but sometimes there can be delays from the couriers*

My order hasn't arrived yet, where is it?

If you haven't received your parcel 5 working days after dispatch, please fill in the form and we will work together to find the best solution for you.

Returning an item?

If you are reading this, it is likely you ordered a product from us and for that we owe you a big Thank You!! We get it, sometimes something just doesn't work for you and you want your money back.

  • You can cancel an order any time before shipment. Just write to us using the contact form.
  • If you are not satisfied with your product, we want to set it right as soon as possible. Use the contact form within 28 days from the date of order to arrange returns and we will issue a refund as soon as possible. 
  • We are happy to pay the return delivery cost if the return is as a result of our error (incorrect or defective item).
Returning a faulty item?

If you’ve received a faulty item, we're really sorry!


Please fill in the form with your order number and a description of your problem and we can get this sorted for you.

Which countries do you ship to?

We ship only to the UK Mainland at the moment, but aim to expand internationally soon - stay tuned!

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